Privacy Policy
At Hetvee Jewels, your personal information is safe with us. We only collect and share the information that is necessary to process your orders, provide customer support, and ensure smooth delivery of your jewellery.
About This Privacy Policy
The Hetvee Jewels website and any other platforms or services through which we collect personal information are operated by Hetvee Jewels, referred to as “we”, “us”, or “our” throughout this Privacy Policy.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, place an order, or interact with us.
We may update this Privacy Policy from time to time by posting the revised version on our website.
Scope
This Privacy Policy applies to personal information collected through the Hetvee Jewels website and related services.
By using our website, creating an account, or placing an order with Hetvee Jewels, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information such as:
- Your name
- Email address
- Phone number
- Billing and shipping address
- Order and transaction details
- Information you provide when contacting customer support
- Website usage and device information through cookies and similar technologies
We only collect information that is reasonably necessary to provide our services and process your orders.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand website usage, and provide relevant content and marketing.
You can control or disable cookies through your browser settings, although some website features may not function properly as a result.
How We Use Your Information
We may use your personal information to:
- Process and deliver your orders
- Process payments
- Provide customer support
- Communicate with you about your orders
- Improve our products, website, and services
- Provide a personalized shopping experience
- Prevent fraud and unauthorized activities
- Send promotional or marketing communications where permitted by law
We do not sell your personal information to third parties.
Data Retention
We retain your personal information only for as long as reasonably necessary to provide our services, complete transactions, comply with legal requirements, prevent fraud, resolve disputes, and maintain appropriate business records.
When personal information is no longer required, we take reasonable steps to securely delete or anonymize it.
Your Rights
Depending on applicable laws, you may have rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information where legally permitted
- Withdraw consent for certain communications
- Contact us regarding how your information is being used
To exercise these rights, you can contact us using the details provided below.
Disclosure and Security
We take reasonable measures to protect your personal information against loss, misuse, unauthorized access, disclosure, or alteration.
We may share necessary information with trusted third-party service providers who help us operate our business, including:
- Payment providers – to process payments securely
- Shipping and delivery partners – to deliver your orders
- Technology and website service providers – to maintain and improve our website
- Marketing service providers – where necessary to provide relevant communications
We only share information that is necessary for the relevant purpose.
We may also disclose personal information where required by law, government authorities, or law enforcement agencies.
Questions About This Privacy Policy
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Hetvee Jewels
Email: hetveejewels@gmail.com
Last Updated: August 15, 2026